Tealeaf cxView

Provides executive-level dashboards, scorecards and reports for immediate analysis.

IBM® Tealeaf® cxView aggregates the rich, customer experience dataset of cxImpact into executive-level dashboards, scorecards and reports. In addition, cxView includes a powerful early warning system that makes use of algorithmic discovery to automatically determine your site’s most important struggle sources. By directing attention to the issues that matter the most, you are empowered to take the necessary actions to optimize your website, reduce lost revenue, and recover customers.

Tealeaf cxView provides customers with:

Tealeaf cxView case study

Customer Experience Management- best practices for e-Businesses