Preserve online customer interactions for dispute resolution and fraud investigations
IBM® Tealeaf® cxVerify preserves a record of online customer interactions on a website or mobile device. It helps online businesses maintain highly reliable records for dispute resolution, fraud investigations and audit and compliance purposes. IBM Tealeaf cxVerify provides a thorough, accurate snapshot of entire customer sessions to maintain a permanent record of customer online interactions and transactions.
Tealeaf cxVerify enables organizations to: