Tealeaf Customer Behavior Analysis
Tealeaf Customer Behavior Analysis Optimize digital channels by visualizing all web and mobile interactions. Improving online customer experience is a top priority for many organizations and Tealeaf’s Customer Behavior Analysis solutions is created with this goal in mind. By utilizing cxImpact and cxView in concert, companies have both the quantitative data, as well as the qualitative experience information necessary to understand customers’ true experiences — information that is foundational to conducting customer behavior analysis. With CX Mobile companies can also optimize the mobile channel with capture, storage and analysis of mobile user experiences. With cxOverstat, companies can strengthen understanding of user intent through highly visual and analytic site overlays.